Voice directed work is about empowering team members to deliver flawless performance in your DC. Why does it work? Voice removes the handheld devices. The paper. The distractions. From receiving, to put-away, to picking, to shipping, Voice directed work creates a direct dialogue between your mission critical systems and team members through the simplest means possible: a conversation in plain language they use every day.
Honeywell, the creator of Vocollect, is a leading provider of innovative voice technology solutions, helping companies with mobile workers run a better business. Every day, Vocollect Voice solutions enable almost one million workers worldwide and save companies more than $20 billion annually. Businesses enjoy increased worker productivity up to 35%, reduced errors up to 25%, and decreased training time up to 50%.
Vitech is a premier Total Solution Provider for Vocollect Voice, holding the highest level of certification Vocollect offers. Vocollect represents nearly 70% of the world market for Voice in distribution applications, and Vitech helps drive that market share as their North American Integration Partner of the Year. With more than 20 years of experience, Vitech prides itself on providing customers with the best solutions in the industry.
Voice directed work allows users to concentrate on the task they are performing, freeing them from having to focus on the tool that they are using. This simplifies the function and streamlines physical movements by eliminating the necessity of picking up and putting down a device or instruction sheet, or shifting the gaze from the material being collected. This not only translates into more efficient physical movement, but greatly reduces the opportunities for error.
Because focus is never removed from the task at hand, instances of product damage or worker injuries are greatly reduced. There is no need for a worker to take eyes off the box cutter or off the racking as the worker places a pallet in a tight spot. As a result, there are fewer injuries, fewer dropped products, and fewer punctured cartons, providing direct savings to the bottom line.
Because each task that a worker performs is driven by voice, there is no need to train workers on reading printouts, knowing when/where to apply labels, or how to confirm information through a keyboard. Once a worker attends a one-time training session and creates a voice template (which takes as little as 15 minutes), the entire work process is driven step-by-step through voice commands. Workers are typically up and running in hours, not days. In addition to getting new team members up to speed quickly, our customers consistently report a much higher degree of worker satisfaction than that typically found with handheld devices or paper.
From Oracle to Manhattan, we have experience with several host interfaces including, but not limited to:
- Accellos 3PL
- Dynamics AX
- Dynamics NAV
- Epicor 9
- Infor A+
- Infor BPCS
- Infor LN
- Infor SyteLine
- Infor TWL
- MAS 200
- MAS 500
- RT Locator
- SAP eWM
- SAP WM
- Multiple legacy systems
Check out the three PDF’s below to learn more about Voice Technology, and the available hardware and software offerings that Vitech has available.
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