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Patterson Case Study

Patterson, whose operations ship roughly 25,000 orders every day, had been fulfilling orders using paper documents and manual processes. With a goal of achieving industry-leading operations, they knew they were in need of a major change.


They chose to implement SAP ERP and EWM along with many workflow improvements, including voice-directed picking. The project was large, comprehensive, and complex, yet it was incredibly successful in every way.


Download this case study to learn how Patterson: Patterson Case Study Cover Photo


  • Improved productivity by 25%
  • Decreased training from weeks to hours
  • Maintained accuracy levels with 50% less checking processes

"We had no prior experience with voice, yet it is the big win from the SAP implementation. It is the most productive thing we've put in, and is giving us the quickest payback for our investment."


  - Paul Courchene, Logistics Core Leader, Patterson