VOCOLLECT® E-BOOK CHAPTER REVEALS HOW VOICE ADDRESSES COMMON DISTRIBUTION OPERATIONS BUSINESS CHALLENGES
Nineteen customers worldwide highlight successes with using voice for diverse business issues
PITTSBURGH, PA (September 28th, 2011)
Vocollect, a business unit of Intermec, Inc. (NYSE:IN) and the world leader in voice-centric
solutions for mobile workers, today announced the availability of Chapter Three of its new e-
book, The Talking Warehouse: Unleashing Higher Business Performance in Product
Distribution Through Voice. The chapter presents significant and even striking business
results companies have attained from applying voice technology to their distribution workflow
business challenges.
Authored by Roger Byford, co-founder and chief technology officer of Vocollect, and supply
chain journalist David Maloney, “Solving Warehouse Challenges Using Voice” explores the
real-world perspectives of 19 companies across the Americas, EMEA, China and Japan,
representing industries including third-party logistics, specialty retail, convenience stores,
consumer electronics, grocery, pharmaceutical and pharmaceutical distribution. The new e-
chapter showcases the power of voice to meet a wide variety of operational needs, including:
• Reducing total operations cost in running a distribution center or warehouse
• Managing growth
• Increasing productivity and accuracy
• Improving inventory control
• Enabling incentive programs and Engineered Labor Standards
• Dealing with seasonal order fluctuations
• Tracking products in a highly regulated environment
• Gaining and sustaining customer trust
• Supporting a multilingual environment
• Achieving safer and more ergonomic work environment
• Standardizing work processes across multiple operations
“Voice systems provide tremendous flexibility in helping companies adapt quickly to uncertain
and varying dynamics in the distribution world,” said Roger Byford, chief technology officer,
Vocollect. “We have found that the positive impact of voice in boosting productivity and
accuracy just scratches the surface of the value-add companies can gain from their
investment in voice. In our next chapter, “Implementing the Voice-Enabled Warehouse,” we
will explore how voice is used for additional workflows including cycle-counting,
replenishment, receiving, and more,” he said.
>>Download The Full Chapter By Filling Out The Form Above
About Vocollect
Vocollect, a business unit of Intermec, Inc. (NYSE:IN), is the leader in creating and providing voicecentric
solutions for mobile workers in distribution and warehouse environments worldwide. The speech
recognition software and extreme recognition accuracy of in-vocabulary speech helps customers achieve
a higher level of business performance through voice. Every day over 350,000 workers worldwide use
Vocollect’s comprehensive voice solutions to distribute more than $3.5 billion in goods from distribution
centers and warehouses to customer locations. A global team of over 2,000 supply chain reseller and
channel partner experts supports Vocollect Voice offerings. Vocollect VoiceWorld Suite integrates with
all major WMS and ERP systems, including solutions from SAP AG, and supports the industry’s leading
mobile computing devices. For more information, visit www.vocollect.com. Vocollect®, Vocollect Voice®,
Talkman® and Vocollect VoiceWorld Suite™ are trademarks of Intermec IP Corp. All rights reserved.
Susan Muttart
Vocollect
scmuttart@vocollect.com
412-349-2543
About Intermec
Intermec Inc. (NYSE:IN) develops and integrates products, services and technologies that identify, track
and manage supply chain assets and information. Core technologies include rugged mobile computing
and data collection systems, bar code printers, label media, and RFID. The company’s products and
services are used by customers in many industries worldwide to improve the productivity, quality and
responsiveness of business operations. For more information about Intermec, visit www.intermec.com or
call 800-347-2636.
About Vitech Business Group, Inc.
At Vitech, we use our knowledge, experience and passion to achieve exceptional levels of
supply chain performance for our clients. We are focused on providing our clients
comprehensive solutions that solve their supply chain challenges and enable their operation
to perform to its full potential. Commitment to our customers’ success ensures they achieve
the best investment-to-return ratio in the industry. To learn more about Vitech, visit: www.vitechgroup.com.
COMPANY CONTACT:
William Ryan
Vitech Business Group, Inc.
info@vitechgroup.com
360.647.1622