Fox Racing Uses Vocollect Voice To Double Distribution Productivity
Company reaches 99.99% accuracy, ROI within six months
PITTSBURGH, PA (March 31) – Vocollect, Inc., the world leader in voice solutions for mobile
workers, and Fox Racing Inc., a leading apparel manufacturer and distributor for motocross,
BMX, wakeboarding, surfing, and mountain biking headquartered in Morgan Hill, Calif.,
announced today that their recent deployment of HighJump Warehouse Advantage for
warehouse management and Vocollect Voice has enabled Fox Racing to double its
distribution center productivity, and that it has achieved its projected return on investment in
half the expected timeframe.
After selecting HighJump Software and its authorized business partner Vitech Business
Group, Inc. to optimize its warehouse management system (WMS), Fox Racing sought out a
solution to improve the flexibility, adaptability, speed and accuracy of the order selection
process at the company’s two distribution centers (DCs). The company found that RF-
scanning could not deliver the desired level of productivity gains and pick-to-light couldn’t
provide the required flexibility.
After settling on voice as the only technology to meet their productivity and accuracy goals, Fox
Racing evaluated the various voice provider options available in the marketplace. Fox chose
Vocollect because of its proven track record in providing industrial-strength solutions, its
financial stability as the global leader in the business of voice, and its certified direct interface
with the HighJump WMS solution.
“Vocollect Voice was a natural fit with HighJump’s supply chain execution and enterprise
methodology,” said Keith Batt, president, Vitech Business Group, Inc. “Our combined offering
accelerated the payback on voice and achieved dramatic bottom-line results,” he said. In just
six months:
- Productivity has doubled for Fox’s order selectors, with 150 lines selected per hour, up from 70 with its previous paper-based solution. Further, voice has helped the company move from a total of 35 selectors to 18.
- Order accuracy has increased to 99.99%.
- Training time has been reduced from a full day to less than two hours. Order selectors are achieving full productivity by the end of the second day of use.
- Training for Spanish-speaking employees has been simplified through the voice system’s multilingual capability.
- Worker satisfaction has significantly increased through shorter work days. Work now finishes by 5:30 p.m., versus the previous 9:00 p.m.
- The hands-free, heads-up aspect of the voice system has resulted in less worker distractions and has reduced the opportunity for work injuries.
- ROI has been achieved in six months – six months earlier than projected.
“We had reached the point where we would be forced to turn business away if something
didn’t change, and change quickly. We simply didn’t have the bandwidth to keep pace with our
rapid growth,” said Robby Dhesi, director of distribution, Fox Racing Inc. “Vocollect helped us
reach a higher level of performance on every goal we set, and now we should be able to
achieve our growth objectives across North America and internationally.”
"Based on our initial success in using Vocollect Voice in our picking operation, we have now
applied it to the tasks of replenishment, put-away and cycle-counting. We’re excited about the
potential to find even more ways to leverage our Vocollect investment to drive bottom-line
results and gain competitive advantage,” Dhesi said.
About Fox Racing Inc.
Fox Racing Inc. makes top quality clothing and apparel. Founded in 1974 by Geoff Fox in
Campbell, Calif., Fox Racing started as a small business distributing European motocross
bikes. After two years, Moto-X Fox, as it was originally known, was making high-performance
suspension and engine components for racers. Geoff Fox started a racing team to showcase
his products and after fans saw the bright gear his riders wore, they began calling him to get
them. By 1980 Fox had reshaped his company to be a part of the United States Motocross
apparel industry. In later years Fox started to make BMX gear and sell products in New
Zealand. Today, the company is still a family-owned business with all four of Fox’s children
working full-time for the company. They now offer apparel for BMX, Wakeboarding, Surfing,
and Mountain biking. According to the company, the Fox Head logo is one of the most
recognized alternative sports brands. The company also offers a line of casual wear that
includes t-shirts, shorts, hats, jeans, sweaters, sweatshirts, backpacks and jackets in both
men’s and women’s sizes. For more information, visit: http://www.foxhead.com
About HighJump Software Inc.
Forward-thinking companies entrust HighJump Software to power their supply chains.
HighJump Software simplifies the art and business of creating, selling and moving products
across global networks. HighJump Software, a Total Solution Provider for Vocollect, helps
more than 1,500 customers worldwide drive growth and manage change. For more
information, visit: http://www.highjumpsoftware.com
About Vocollect
Vocollect, Inc. is the number one provider of voice solutions for mobile workers worldwide,
helping customers achieve a higher level of business performance through voice. Every day
Vocollect enables over 250,000 workers worldwide to distribute more than $2 billion dollars’
worth of goods from distribution centers and warehouses to customer locations. A global
team of over 2,000 supply chain reseller and channel partner experts supports Vocollect
Voice offerings in 55 countries and in 26 languages. Vocollect Voice integrates with all major
WMS and ERP systems, including SAP, and supports a number of third-party mobile
computing solutions. For more information, visit: http://www.vocollect.com.
About Vitech Business Group, Inc.
At Vitech, we use our knowledge, experience and passion to achieve exceptional levels of
supply chain performance for our clients. We are focused on providing our clients
comprehensive solutions that solve their supply chain challenges and enable their operation
to perform to its full potential. Vitech forms strategic partnerships with the industry’s leading
software, hardware and service providers to deliver complete supply chain solutions.
Commitment to our customers’ success ensures they achieve the highest investment-to-return
ratio in the industry. To learn more about Vitech, visit: http://www.Vitechgroup.com
COMPANY CONTACT:
William Ryan
Vitech Business Group, Inc.
info@vitechgroup.com
360.647.1622